Building High-Performing Auxiliary Operations: From Programs to Strategy
October 21, 2026 | 3:00 PM–4:00 PM Eastern Time
Learn how to turn disconnected camps, enrichment programs, and other auxiliary activities into a centralized, profitable, and mission-aligned strategy that drives net revenue and expands your school’s reach.

All webinar registrants — regardless of attendance — receive links to the recording and presentation slides about 24 hours after the webinar. So, be sure to register.
Member
Complimentary
Non-Member
$161.00
Auxiliary programs — camps, enrichment, partnerships, transportation, food service, and other revenue-generating activities — often grow independently over time, each with its own systems, priorities, and expectations. The result can be a crowded portfolio that stays busy without delivering strategic value.
Strong auxiliary leadership isn’t just about running good programs. It requires clarity around why each program exists, what it contributes, who owns it, how success is measured, and whether it should be scaled, improved, or discontinued.
Joe Ali, Director of Auxiliary Programs at The Webb School and ISM Adjunct Consultant, introduces a high-level framework to help you take control of your school’s auxiliary operations and turn them into an institutional asset. Drawing on his experience leading successful auxiliary programs at multiple independent schools, and presenting to auxiliary leaders throughout the country, Joe will examine the decisions that sit above the day-to-day work: Defining the purpose of auxiliary programs, centralizing ownership, protecting margin, evaluating capacity, using data to make decisions, building strategic partnerships, and connecting auxiliary activity to broader goals such as enrollment, community reach, and long-term revenue growth.
You will leave with a clearer lens through which to evaluate your current operation and a practical framework to determine the next phase of your auxiliary strategy.
Workshop Preview: This session provides an introduction to ISM’s four-day workshop, where participants use this framework to build the custom financial models, operational systems, and action plans needed to strengthen your operations.
You will learn how to:
- Evaluate an auxiliary portfolio through four lenses: mission, margin, institutional capacity, and strategic reach, then identify what should be protected, improved, scaled, or discontinued.
- Create greater ownership and control by centralizing decision-making, clarifying responsibilities, establishing consistent systems, and building the financial and operational visibility leaders need to make confident decisions.
- Move auxiliary leadership from program management to institutional strategy by using data, partnerships, pricing, and intentional growth to generate positive cash flow while expanding the school’s reach and supporting broader enrollment and community goals.
This webinar is for:
School Heads, Business Operations Managers, CFOs, HR Directors, Those in charge of Auxiliary Programs.
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